Returns

Returning an item

Items can be returned to our showroom in Mechelen, within 14 days of delivery. Please inform us that you are returning an item by telephone +32, 477 18 11 14 or via e-mail info@urbanminishop.com. Only items in their original and undamaged packaging, together with all their accessories, the invoice and the return form can be exchanged.

Returning an item by post

You can return items via post within 14 days of delivery to URBANminiSHOP, Draaibankstraat 43, 2800 Mechelen. Please inform us of this return of items via e-mail to info@urbanminishop.com or by phoning +32, 477 18 11 14. When returning items via bpost, you pay the return shipping costs. If you come to exchange an item in the URBANminiSHOP showroom in Mechelen (after making an appointment), that is entirely free.

After we have received the returned item, you will receive the amount paid within 30 days in the form of a credit voucher. Only items in their original and undamaged packaging, with all their accessories, the invoice and return form can be taken back. 

Contact us

Draaibankstraat 43
2800 Mechelen
+32(0)477 18 11 14
info@urbanminishop.com

Extra information

BTW BE0505.890.830